In general, we collect information from you when you register on our site, place an order, subscribe to our services, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, and credit card information.
When we collect the information you give us in order to provide you with our products and services and fulfill your orders and service requests, we may have to collect some or all of the following information to ensure the smooth handling and order processing needed to fulfill your order:
> Your name, company name and title
> Contact information, including email address
> Demographic information such as postcode, preferences or interests
> Other information relevant to your order, including customer surveys and/or offers
When you send e-mails or otherwise communicate, we may retain those communications in order to process your requests and inquiries and improve the quality of our Site.
For certain uses of the Site, we may require personal information (such as your name, e-mail address and an account password) for registration and administration purposes. We may combine the information you submit under your account with information from other services or third parties in order to provide you with a better experience and to improve the quality of our services.
We may also collect other information as part of the registration and personalization process (e.g., zip code and individual preferences). Certain non-identifying information would be considered part of your personal information if it were combined with other identifiers (e.g., combining your zip code with your street address) in a way that enables us to identify you. However, the same pieces of information are considered non-identifying information when they are taken alone or combined only with other non-identifying information (e.g., your viewing preferences). We may combine your personal information with non-identifying information and aggregate it with information collected from other users to attempt to provide you with a better experience, to improve the quality and value of the Site, and to analyze and understand how the Site is used.
We use cookies and other Internet technologies to collect information, to manage our Web sites and e-mail programs, to offer you personalized experiences and to help us manage our Web sites. First, we use persistent cookies to save your registration ID and login password for future logins to the Site. Second, we utilize session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by our users and Web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you close your browser. Third-party advertisers on the Site may also place or read cookies on your browser. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the Web sites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site.
You may, however, visit our site anonymously.
Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
When you access our Web sites, we log your IP address in our Web server logs. We also collect related information such as browser type, operating system and Web pages visited to help manage our Web sites.
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